Updates

Update: reminders when a guest has not confirmed

Update Updated November 8, 2026

The bot can now ask again when a guest has not confirmed a booking.

What shipped

  • A new Reminders section in the dashboard menu, off by default.
  • When the bot has asked a guest to confirm a booking and nobody writes for a few minutes, it asks once more in one short line: Do you confirm the booking?
  • The wait (1 to 30 minutes) and the text in Russian, Ukrainian, Polish, and English are yours to set.
  • One reminder per question. Nothing is sent if the guest or a team member wrote in the meantime.
  • Works in Telegram and uses no credits. Reminders show in Chats with their own label.
  • A new Reminders access switch for CRM Members.

Step-by-step: Reminders: ask again when a guest goes quiet.