Updates

Update: answer from your company's Telegram account

Update Updated November 4, 2026

Guests can now write to your company’s own Telegram account, and the assistant answers there, as that account.

What shipped

A Reply from a Telegram account block on each Telegram bot in Channels.
It uses Telegram’s own chatbot feature for business accounts, so BoText never asks for the account’s password or login code.
The first account that connects becomes the only one the bot answers for. Someone else connecting the same public bot to their account gets no answers.
Messages you write yourself from the account are left alone: the bot does not answer them.
The website widget and the bot’s own Telegram chat keep working as before.